Non-Profit Agencies
Whether you have an internal IT team, an outside MSP, or neither. My services are tiered from zero commitment, on-demand support to full CTO as a Service strategy support.
rCyberIQ
Bridging the Gaps
Many non-profits find themselves navigating company operations with limited internal IT capacity, or they struggle to communicate with external IT vendors and service providers such as a Managed Service Provider (MSP).
Your MSP sincerely wants to help and you want to be certain the solutions they are providing are actually necessary. This disconnect can create larger issues over time making it difficult for either team to trust and rely on each other or hold each other accountable.
I have spent a decade managing IT departments for non-profit organizations - working directly with Managed Service Provider teams, Executive Leadership teams and Board Members.
I have seen these gaps and challenges firsthand. I have witnessed organizations paying for services they don't need, missing protections they do need, and struggling without someone on their side who can translate between external IT service providers and non-technical internal teams such as leaders, staff and board members.
rCyberIQ works for you
Professional Services
Technical writing and policy development in areas of cybersecurity, data privacy and operational IT, including writing standard operating procedures.
Organizational Change Management, ensuring a smooth transition when adopting any new digital tool or process for your team.
Technology Equipment audit to get a clear picture of your hardware assets, reduce unnecessary spending, ensuring device compliancy, and preventing security blind spots.
IT Oversight & Strategy
Ensuring your technology investments and initiatives align with the organization’s broader business objectives and strategic plan.
This includes support with IT, data, and security governance, managing company risk, and ensuring compliance with appropriate legislation and funding agreements.
All the while, breaking down communication barriers between Executive Leaders and IT teams.
IT Vendor Support
Contract audits to ensure you are only paying for the services and resources you need and saving cost on services you do not need. While translating technical and contract terms for your non-technical teams.
Contract negotiations and thorough reviews of contract terms to help identify potential issues and avoid unexpected costs or surprises.
This includes contracts for Managed Service Providers (MSPs), Case Management Software (CSM) providers, Finance software providers, HR software providers, telephone and VoIP services, mobile services, and printers.
Employee Training
Cybersecurity awareness training for Executive Leaders, Board Members, and staff.
Helping teams understand the roles they play in protecting the organization from identifying phishing attempts and social engineering to understanding security policies, risks, and best practices.
Data Privacy Training as well, teaching your teams secure information handling practices including proper documentation, sharing, storage, use, disposal, and identifying risks.
No one-size fits all.
Choose your level of support.
Pay-as-you-go Support
Not every business needs ongoing IT services, but every business eventually needs someone to call when technology misbehaves. For this work, I offer no contract or long-term commitment. You pay only for the time you use.
Project Work & Documentation
Some technology needs are bigger than a quick fix but don't require ongoing management. For this work, we will define clearly scoped goals together and I will provide upfront quotes so there are no surprises.
Project Work:
- Full contract audit (IT vendor or MSP)
- Email & cloud services setup or cleanup
- Active Directory Setup
- Mobile Device Management setup
- Cloud data migration
- Software Change Management
- IT asset audit