SMBs & Startups

Flexible, scalable IT support for small businesses and startups: pay-as-you-go help when issues arise, project work for setups, migrations, and security upgrades, and a monthly retainer for proactive maintenance and strategic guidance.

rCyberIQ

Growing with You

In the early stages of growing a business, it is perfectly normal and expected to have no dedicated IT staff. This might also mean no established backup or recovery plan, teams using unmanaged work devices, and perhaps no centralized password management system. You understand these elements of your business are important to address but you simply do not have the budget for a dedicated person to address them.

rCyberIQ can support you from the very beginning with building a strong foundation before these small gaps become expensive problems. And as your business grows, we can move from fixing small problems to planning for the future. This means your systems and infrastructure will scale with your growing team and systems are documented so that knowledge isn’t trapped with a single person or support provider.

Keeping in mind that at the forefront of everything I do is security. In this new digital age, no one can afford to overlook this so, security is built into every decision and plan we make together.

No one-size fits all.

Choose your level of support.

Pay-as-you-go Support

Not every business needs ongoing IT services, but every business eventually needs someone to call when technology misbehaves. For this work, I offer no contract or long-term commitment. You pay only for the time you use.

  • Business email & cloud services: Microsoft 365, Google Workspace, etc.
  • Desktop, Laptop, & Mobile: procurement advice, troubleshooting
  • Hardware & Software procurement, licensing, installation
  • WiFi & Internet Connectivity
  • Virus/Malware Cleanup

  • Cable Management
  • Network closet cleanup & cable management
  • Moving office locations or office network upgrade
  • VoIP device setup
  • Fax & Printer
  • Emergency Support
    • Business email & cloud services: Microsoft 365, Google Workspace, etc.
    • Desktop, Laptop, & Mobile: procurement advice, troubleshooting
    • Hardware & Software procurement, licensing, installation
    • WiFi & Internet Connectivity
    • Virus/Malware Cleanup
  • Cable Management
  • Network closet cleanup & cable management
  • Moving office locations or office network upgrade
  • VoIP device setup
  • Fax & Printer

  • Emergency support
  • Project Work & Documentation

    Some technology needs are bigger than a quick fix but don't require ongoing management. For this work, we will define clearly scoped goals together and I will provide upfront quotes so there are no surprises.

    Project Work:

    • Full contract audit (IT vendor or MSP)
    • Email & cloud services setup or cleanup
    • Active Directory Setup
    • Mobile Device Management setup
    • Cloud data migration
    • Software Change Management
    • IT asset audit

    Documents:

  • Cybersecurity policy
  • Data Privacy policy
  • IT end-user policy
  • Standard Operating Procedure
  • Data Backup & Disaster Recovery policy
  • AI acceptable use policy
  • AI Data Privacy & Security policy
  • and more.
  • Need more than on-demand support?

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